FAQ

FAQ


Our products originate from all over the Mediterranean and Middle East. Lebanon, Tunisia, Saudi Arabia, Syria, Iran, Turkey and Egypt are originators of many of our stock. We carry olive oil from the heart of Tunisia, olives from the orchards of Lebanon and halwa from the sesames of Turkey, among the many products that we have to offer.

In order to change your password, as well as any other detail about your account, you must first click on the Hello "Username"! button at the top of the screen and under the product search bar. After clicking on the Hello "Username"! button you will be redirected to your account dashboard. Here you will see a link that says "edit your password and account details".

First you must click on the "Log In" button located at the top of the page . you will see a "Sign Up" section on the right hand side of the screen, with the option to select "Wholesaler". After selecting wholesaler and filling out the necessary information, you must wait 24-48 hours in order to gain approval from our head office.

We are currently only shipping within Canada, that includes all ten Provinces as well as three Territories. We use Canada Post for all our retail and wholesale orders. We also provide the option of local pick up from our warehouse here in Vancouver. Large orders that must be put on pallets will be shipped through us.

Through Moneris Secured Payment Solutions, we are currently accepting Visa, Visa Debit, MasterCard, MasterCard Debit and American Express. We currently do not accept payment through PayPal.
Yes. Retail orders over $199 and wholesale orders above $2499 are offered free shipping to anywhere in Canada.

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